Our experience and research has proven to us that online reviews are an inaccurate portrayal of a healthcare practice, unless properly managed. That's why we've built a proactive approach to reputation management -- by improving the accuracy of your reputation and providing you the tools you need to improve your care, if needed.Our Story
Your patients have dozens of options when it comes to choosing a healthcare provider. Unfortunately, your current online reputation paints a false picture of your actual patient care (here’s why). With RepuGen, you’ll regain control of your online reputation, transforming it into a fairer representation of your quality of patient care.
Left unmanaged, your online reputation is at the mercy of your few unhappy patients. RepuGen empowers your happy patients to voice their positive experiences as positive reviews online. This – coupled with an emphasis on understanding and optimizing your patient care – is the secret recipe to more positive reviews.
Ever wonder what’s going through your patients’ minds after a visit? RepuGen is able to capture patient sentiment immediately after a visit, giving you valuable insight into what went right or wrong. Our powerful artificial intelligence-driven algorithms are able to discern patient sentiment, emotions, intensity of emotions. Use this data to advance your patient care.
We understand that effective management is the difference between a thriving practice or struggling hospital. RepuGen boasts several features to give you ultimate control of your online reputation and patient experience.
Through a proactive medical reputation management approach, we’ll improve your online review scores by consistently acquiring genuine positive reviews.Read More
Unhappy patients are always the most vocal. RepuGen protects your medical business from negative reviews through an automated interception process.Read More
Ever wonder what your patients are thinking the moment they leave? You’ll understand this and see trends over time, allowing you deep insight into the patient experience.Read More
With our robust medical reputation management software, you’ll know exactly how you stand on review sites such as HealthGrades, RateMDs, Yelp, and more.Read More
Immediately reach out to unhappy patients to understand the situation, perform service recovery, and retain them as a patient.Read More
Grant varying degrees of access to fine-tune your management workflow, including the ability to monitor practice manager activity within the RepuGen platform.Read More
Increase In New Monthly Patients
Increase In Total
RepuGen is an elegant, closely monitored system that has worked well for our medical group to improve our online reputation and reviews. We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months. RepuGen has both increased our positive reviews (many satisfied folks don't bother to post reviews), and reduced our negatives, boosting our overall rating dramatically, and GMR has been a very responsive, easy to work with company. Highest recommendation.
Dr. Peter Kim MD
Reviews in 4 Months
Potential Negative Reviews Intercepted in 4 Months
MemorialCare Medical Group uses RepuGen for a collection of their physician practices and urgent care centers, in order to improve their patient experiences and ensure their online reputation is an accurate reflection of their excellent care. In a 4 month pilot program, they saw great results and continue to see improvements in reputation for their practices.
Memorial Care Medical Group