In today’s healthcare environment, online reviews are crucial. Two-thirds of patients rely on reviews when choosing providers, with many seeking at least a 4-star rating. This expectation varies by demographics, such as age and income. Recent reviews (6-24 months) are particularly influential, with the absence of reviews potentially deterring patients due to transparency concerns.

This guide reveals how to harness the power of patient reviews to enhance your practice’s visibility and patient trust in 2024.