Reputation Management
Pet owners choose vets based on online reviews (83% patients need a minimum of 4 stars!). RepuGen helps veterinary practices manage reviews and build trust, attracting new clients and keeping furry friends healthy.
Patient Satisfaction
RepuGen analyzes reviews to uncover pet owners' feelings after your care. Identify areas for improvement and ensure all furry friends have a positive experience at your facility.
Patient Service Recovery
Turn Worries into Wags! RepuGen helps address pet owner concerns and improve experiences. Build trust, boost retention, and keep furry friends happy.
4.7
4.9
4.9
HIPAA Compliant Software
RepuGen prioritizes your furry friend's privacy. Our HIPAA-compliant software uses secure servers to protect their health data, giving you peace of mind.
EMR Integrations
Automate your veterinary reputation management with optional EMR integration.
As a veterinary practice, it's crucial to address negative feedback and respond to disgruntled patients to improve your veterinary reputation management. Our service recovery reporting ensures that negative feedback is never left unattended. Additionally, analyzing patients' experiences and feedback through sentiment analysis can help you understand their perceptions and make improvements in patient care.
RepuGen serves as a solution to reputation management for veterinarians. Enhancing your online reputation to accurately reflect patients' sentiments about your care will not only attract more patients but also aid them in making informed decisions regarding their healthcare providers.
While we provide all patients with the opportunity to write reviews on external review platforms, dissatisfied patients are also prompted to offer real-time feedback directly through our platform. They are assured that our office will reach out to address their concerns promptly. Consequently, unhappy patients share their grievances with us rather than on public review sites, leading to a decrease in negative reviews.
Online reputation monitoring involves veterinary practices overseeing and analyzing their digital reputation. The "monitoring" aspect involves examining genuine feedback from the audience, which can reveal customer sentiment, positive or negative trends, and other insights. Receive immediate notifications with online monitoring and easily keep track of reviews – improving veterinary reputation management.
RepuGen collects authentic patient feedback and transforms it into easy-to-understand charts and reports. Through AI-driven analysis, you can explore patients' sentiments regarding various aspects of your practice, including doctors, front desk staff, and other entities. As telemedicine services become increasingly common, discover your patients' satisfaction levels with virtual visits and garner more favorable reviews.
Veterinary practices can utilize sentiment analysis to grasp patient feedback and experiences, empowering them to enhance patient care and boost their veterinary orm. By monitoring sentiment across social media and review platforms, veterinarians can detect potential issues promptly and react swiftly, safeguarding and elevating their brand reputation. Sentiment analysis is an ideal way to acquire insights into customer sentiment regarding competitors, allowing them to pinpoint areas for distinction and attain a competitive edge.
RepuGen adheres to HIPAA regulations, and our staff is thoroughly trained in compliance. We prioritize both your privacy and that of your patients, ensuring that all feedback remains confidential. Rest assured, RepuGen never shares any information with third parties.
